Challenge Dairy has built a reputation for the "best tasting high quality butter" and unmatched customer service. To remain a leader in the dairy industry and continue to excel in customer satisfaction, we employ dedicated hard working employees who take pride in their job and work as a team to help the company succeed.
We are looking for talented, experienced, motivated, and customer-service oriented individuals to join our team.
Challenge Dairy Products, Inc. is an equal opportunity employer. If you are looking for a career with a well established company, we have exciting opportunities throughout California.
Several branch locations
We are headquartered in Dublin, California and offer full-time career opportunities in the corporate office for accounting, administrative and management opportunities. We also offer full-time career opportunities for administrative office support, Branch Managers, District Sales Mangers, Route Drivers and Warehouse employees in the following locations:
- San Leandro
- Los Angeles
- Santa Maria
- San Diego
Full range of employee benefits
Benefits for the union positions are governed by the Union Agreement. We offer the following for full-time, non-union positions:
- Competitive Salary
- Paid Vacation
- Paid Sick Leave
- Paid Doctor Dental Hours
- Paid Holidays
- Flexible Spending Account
- Commuter Benefit Program
- Paid Life Insurance
- 401(k) Retirement Plan
- 401(k) Employer matching contributions after 1 year
The Customer Service Representative II has direct interaction with the company customers, sales teams, and logistics personnel. The role works to provide support for both national and international sales, addressing inquiries and resolving concerns, generally providing a high level of customer support. The role is responsible for assuring that all required documentation and certifications are provided for international sales. In addition, this role regularly supports at least one large customer (Mass, Grocery, Club) in order processing and following through on delivery. It is the responsibility of this role to engage with the customers to provide the needed support and communication, maintaining quality customer relations within the organization. The position requires proficiency in following the company values of cooperation, integrity, work ethic, decisiveness, and agility.